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What to bring to your insole appointment?

• your doctors prescription if you would like to claim from your medical aid
• your ID and medical aid card
• 2 different shoes that you wear most, e.g. work shoes and tekkies
• the appointment is about 60 minutes to an 1 1/2 hours
• a consultation fee is charged

What to bring for your evaluation and measurements for compression wear?

• your doctors prescription if you would like to claim from your medical aid
• your ID and medical aid card
• the appointment is about 45 minutes to an hour
• a consultation fee is charged
• appointments are only scheduled before 10h00 in the morning to insure most accurate measurements

What to bring for your prosthetics appointment?

• your doctors prescription if you would like to claim from your medical aid
• your ID and medical aid card
• all xrays and surgery information
• the appointment is about an hour to 1 1/2 hours
• an initial consultation fee is charged
• there will be follow up appointments for fitments, scanning, adjustments which are free of charge

What to bring for your custom orthotics and bracing appointment?

• For any custom orthotics like AFOs, cranial helmets, scoliosis braces, etc:
• your doctors prescription if you would like to claim from your medical aid
• your ID and medical aid card
• x rays or medical reports
• the appointment is about an hour to 1 1/2 hours
• an initial consultation fee is charged
• there will be follow up appointments for fitments, scanning, adjustments which are free of charge

What to bring for any off-the-shelf-items appointment?

• For off the shelf items like moonboots, armslings, back braces, crutches, knee braces or any mobility aids, an scheduled appointment is not neccessary and walk-in patients are welcome
• your doctors prescription if you would like to claim from your medical aid
• your ID and medical aid card
• the appointment is anything between 30min to an hour
• a consultation/fitment fee is charged depending on what fitment needs to be done.
• For crutches only no fees are charged

What to bring for your physiotherapy appointment?

• Doctor’s referral (if you have one)
• X-rays / MRI / scan reports
• Previous medical or physiotherapy reports
• Medical aid / insurance card + ID
• List of current medication

What to Wear / Bring

• Comfortable clothing that allows movement
• Clothing that exposes the problem area (shorts, loose shirt, sports bra, etc.)
• Hair tie if you have long hair

Shoes & Aids

• Shoes you normally walk or exercise in
• Any braces, supports, orthotics or splints
• Crutches, walker or other mobility aids (if used)

Before You Arrive, Think About:

• When did your pain/injury start?
• What makes it better or worse?
• What activities are difficult?
• Your goal for physiotherapy

What to bring for your biokinetics appointment?

• Doctor or physiotherapist referral (if you have one)
• X-rays / MRI / scan reports (if relevant)
• Previous rehab or medical reports
• Medical aid / insurance card + ID
• List of current medication or chronic conditions

What to Wear

Biokinetics sessions involve exercise and movement, so dress like you’re going to the gym:
• Comfortable training clothes
• T-shirt or sports top
• Shorts or leggings
• Sports bra (if applicable)

Shoes & Equipment

• Comfortable closed training shoes/sneakers
• Any braces, supports, orthotics or insoles you use
• Smart watch or fitness tracker (optional)
• Water bottle
• Small towel
• Snack for after training (if needed)

Before You Arrive, Think About:

• Your current activity level
• Your fitness or rehab goals (pain reduction, strength, weight loss, return to sport, etc.)
• Any movements or exercises that cause pain or discomfort